Throughout the course of an organization?s business capture thither are going to be numerous challenges that whitethorn sometimes become a serious threat to the future day of the accompany. In rove to continue to operate efficiently, the organization has to continually subscribe difficult decisions, as well as indispensable changes to their processes depending on new affects that arise. The organizing function of management becomes an extremely important aspect of problem solving whenever a company encounters signifi lay nailtly difficult situations. Cigna health care, a set upr of medical, dental, life and behavioural health insurance, is an organization that has witnesses its share of obstacles. Although the health care pains has at rest(p) through intense changes through the years, Cigna Healthcare has flourishingly optimized its organizational resources of engineering and human resources, proving to be a company that has created legal solutions for the challenge s it has faced as an organization. The use of efficient technology is a fundamental component of today?s successful organizations. Cigna Healthcare did not successfully run their customer swear out mobilise centers to their full potential because the technology that the company utilise had restrict avail qualified information for the employees, and as a result, it was not able to mightily meet the needs of the consumers.
precaution at Cigna had to part to analyze the needs of their customers and assess the equipment and computer software that the company would need in order to empower their employees to prope rly perform their agate line duties while e! nsuring that customers receive excellent service. The mechanical press needs of the consumer promote the company to adopt technology in order to parent efficiency in their services. The company has fit their employees with computer applications that can perform every possible task needed to provide immediate satisfaction to every consumer that contacts the travel to center regarding questions nigh their health insurance. A... If you want to get a full essay, order it on our website: OrderCustomPaper.com
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